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Posted: January-6-2012

Operations Manager
Burnaby B.C.

SUMMARY:
The primary function of this position is to manage the Electronics and Mechanical delivery process, maintaining a high level of customer satisfaction while maximizing operational efficiencies, controlling costs within the district and meeting corporate financial goals. This position will manage project engineering, project management, CAD operations, order entry, installation and technical installation support.

OPERATION MANAGER:

RESPONSIBILITIES:

CUSTOMER SATISFACTION: This includes maintaining effective two-way communication with the customer from the initial order point to the warranty period.

FISCAL RESPONSIBILITY: Responsible for executing the highest quality delivery at the lowest possible cost and for operating within an approved financial plan.

OPERATIONAL RESPONSIBILITY: Oversee the support activity associated with the submittal process, engineering, technical support, CAD operations, installation schematics, equipment delivery, outside purchasing, scheduling, labor planning and business issues, such as, bonds, insurance and approvals. I

INSTALLATION RESPONSIBILITY: Manage all installation requirements including material purchasing, project scheduling, with fiscal responsibility as well as subcontractor management.

PRODUCTIVITY IMPROVEMENT: Ensure that effective performance measurements are assigned and employees are motivated to achieve and exceed objectives.

PERSONNEL MANAGEMENT: Hire, transfer, terminate or affect other personnel actions for subordinate employees. Set goals and objectives for subordinates, communicate expectations to employees, and periodically review subordinate’s performance.

SAFETY COMPLIANCE: Accountability for employee and office compliance with corporate safety programs. Responsible for ensuring that employee safety training is thorough, complete, and up to date within tables. Identifies safety hazards and issues and notifies corporate safety office for recommendations and corrective actions. Implements safety recommendations and corrective actions in a timely manner.

Perform other duties as directed.

REQUIREMENTS:

Education: A Bachelor’s degree preferably in a business or engineering discipline.
Experience: Minimum five years experience in management of district operation activities and industry experience.
Other:
· Requires good interpersonal skills, along with effective writing, speaking and presentation skills.
· Demonstrated management/leadership abilities to include training, team building, presentation and negotiation skills, branch administration and effective interaction with customer/company management.
· Must obtain and retain NICET Level II Certification.
· Knowledge of applicable local, state and federal codes required.
· Computer fluency in Windows, Excel, and other Micro-Soft products.

RESUMES TO PNEUNIE@ACATALENT.COM